Node Sanitation Copilot (NSC) – A Front-End Approach to Comprehensive Data Observability
Abstract
Data observability solutions are
traditionally built to monitor backend systems, ensuring compliance,
performance, and data integrity within a predefined tech stack. However, these
solutions overlook the critical aspect of data transfer and duplication at the
front end, where data travels between user nodes and endpoints. Node Sanitation
Copilot (NSC) leverages task mining and remote capture technologies to provide
real-time, UI-layer visibility into data classification, redundancy management,
and access control, making it a pioneering solution in front-end data
observability. This paper discusses the architecture of NSC, contrasts its
functionality with traditional backend-focused observability tools, and
explores novel applications where NSC can offer superior infrastructure
support.
1. Introduction
As digital data grows exponentially within
organizations, tracking its journey from creation to deletion has become more
complex. Data observability tools have evolved, primarily focusing on backend
systems and offering robust solutions for predefined technology stacks.
However, these tools fall short in providing insights into front-end user
activities where data leakage risks are more prevalent. The NSC aims to fill
this gap by integrating task mining and remote capture into its framework,
offering seamless data observability across the front-end ecosystem.
2. Challenges in Traditional Backend Data Observability
Traditional data observability
systems are focused on backend infrastructure, offering limited coverage over
the entire data lifecycle. Some key limitations include:
2.1 Limited
Front-End Visibility
Traditional systems are
constrained to the backend, making it difficult to track data activities such
as duplication or unintentional leakage via user actions at the front end
(e.g., emails, cloud storage transfers).
2.2 Dependency
on a Fixed Tech Stack
Most backend observability tools
are designed for specific databases, frameworks, or programming environments,
which makes them hard to adapt across diverse platforms and endpoints in modern
organizations.
2.3 Inability
to Detect Unauthorized Transfers
Backend-focused tools typically
do not monitor or flag risky data transfers originating from the user
interface, such as emails sent to external domains, cloud sharing, or data
copied into unauthorized media.
2.4 Delayed
Incident Response
Since backend observability
tools rely on logs and data from servers, detection of improper access and data
breaches is often delayed, impacting real-time incident response.
3. NSC: Architecture and Key Features
3.1 Task Mining for Organizational Data Observability
Task mining is deployed across
the entire organization, enabling comprehensive tracking of user interactions
with data. This process ensures that every touchpoint between users and
datasets is captured in real time, enhancing data observability on the front-end
UI layer.
3.1.1 Data Collection and Trigger Mechanisms
Sensitive datasets within the
organization are defined and prioritized based on policies established by the
Data Loss Prevention (DLP) system. For each of these datasets, NSC sets up
trigger mechanisms. These triggers are designed to activate whenever specific
actions are taken on these datasets, such as viewing, editing, or sharing.
Once a dataset trigger is
activated, task mining captures the subsequent steps taken by the user. This
can include whether the dataset is saved to a local or remote location, shared
through email, WhatsApp, or Teams, or copied to an external device. NSC does
not rely on external APIs from these communication platforms; instead, it
leverages the depth of task mining tools (such as those provided by Epiplex),
capturing the names of recipients and other metadata. This allows for precise
monitoring without requiring direct access to the APIs of communication tools,
enhancing security and privacy while still delivering detailed insights.
3.1.2 Collation and Analysis of Interaction Data
The data gathered through task
mining is collated into a centralized system where NSC analyzes interactions at
the organizational level. This analysis provides insights into data flows
between users and nodes, identifying any abnormal patterns that might indicate
potential data breaches or non-compliance with DLP policies. The system's
comprehensive nature allows for real-time reporting, ensuring that unauthorized
data transfers are flagged immediately and escalated for review by system
administrators.
3.2 Remote Capture Client for Continuous Monitoring
NSC's remote capture component
serves as the client-side tool that resides on each user's machine. This client
acts as the key interface for data monitoring, collecting critical front-end
activity data and relaying it to the central observability system.
3.2.1 Client Deployment and Trigger-Based Activation
The remote capture client can be
deployed across an organization in various ways. It can be configured to start
automatically when the system is powered on, ensuring continuous data capture
from the beginning of a user session. Alternatively, administrators can
schedule the client to run during specific time windows or based on certain
triggers (e.g., when a sensitive dataset is accessed).
3.2.2 Interaction with Task Mining
While task mining handles the
logic of identifying sensitive datasets and monitoring interaction steps, the
remote capture client handles data collection and reporting from the user’s
system. It records the sequence of actions and supports task mining’s deeper
analysis by relaying this data in near real-time to a centralized server. This
allows the system to monitor and capture even transient data interactions, such
as copying files to USB drives or pasting sensitive content into an unmonitored
application.
3.3 Data Redundancy Management and Review Process
Data redundancy in organizations
often leads to wasted storage and higher risks of data exposure. NSC tackles
redundancy through periodic reviews, ensuring that redundant or outdated data
is appropriately managed without violating DLP policies.
3.3.1 Scheduled Redundancy Audits
Organizations can schedule
audits on a monthly, quarterly, or custom basis to check for redundant or
duplicated data across employee machines. Rules are defined within NSC’s
central console to prioritize data retention based on user roles. For instance,
data on higher-ranking employees' systems may be deemed more critical and
retained, while redundant data on lower-ranked employee machines is flagged for
deletion.
3.3.2 Review Process and Local Deletion
Once data is flagged for
deletion, NSC’s workflow temporarily stores the data in a frozen state on a
secure server. This frozen database retains the files for a set period, during
which users may request to keep or restore the data. This process adheres to
DLP policies by enforcing a formal approval process before allowing any data to
be kept locally.
3.3.3 User Interaction with Data Deletion Alerts
Whenever local data is
deleted—whether through redundancy management or triggered data loss
prevention—users are presented with a startup splash screen the next time they
log into their machine. This splash screen provides a detailed breakdown of the
deleted files, including file paths, names, and other metadata. Users can
initiate a data retrieval request directly from this screen, which
automatically triggers the approval workflow required by DLP policies.
3.4 Dynamic RPA Script Generation
NSC dynamically generates RPA
scripts for automated data handling tasks. These scripts are particularly
useful in automating data deletion or hiding, reducing the manual effort needed
to ensure DLP compliance.
3.4.1 Sensitivity-Based Data Handling
NSC structures organizational
data into databases that assign a sensitivity index to each file. This index
determines the action that will be taken by the RPA script:
- Immediate Deletion: For files marked as highly sensitive,
RPA scripts execute real-time deletion commands (e.g., using the Windows
Terminal).
- Hidden State: Moderately sensitive files can be
temporarily hidden, limiting access while preserving the file for
organizational use.
- Frozen Database
Transfer: Files with low
sensitivity or user requests for retention are sent to the frozen
database. Users must formally request access to these files, ensuring that
data retrieval is controlled and adheres to organizational policies.
3.5 Real-Time Alerts and Admin Panel Control
NSC integrates seamlessly with
real-time alerts and provides a comprehensive admin panel for monitoring and
managing policy violations.
3.5.1 Real-Time Policy Violation Alerts
Triggers can be set to
automatically alert system administrators when DLP policies are violated or
sensitive data interactions occur. These alerts are configurable based on the
organization’s business logic and the level of sensitivity attached to the dataset.
3.5.2 Admin Actions for Policy Enforcement
The admin panel offers a range
of actionable features, including the ability to suspend user machines when a
critical violation is detected. Warnings can also be issued directly to users
when certain policy thresholds are crossed, helping to enforce proper data
handling behavior in real-time.
Shown below in the mermaid chart
is the logic flow for a use case where in all above mentioned featured are
combined to work simultaneously.
4. Integration with Existing Backend Data Observability Solutions
NSC's architecture is designed
to seamlessly integrate with existing backend data observability tools,
creating a unified and comprehensive data security infrastructure.
4.1 SIEM (Security Information and Event Management) Integration
NSC can be integrated with SIEM
platforms to offer a complete view of both front-end and back-end data
interactions. SIEM systems, traditionally focused on backend logs and
server-side activities, can enrich their datasets by receiving real-time data
and alerts from NSC’s task mining and remote capture components. This
integration allows for correlating front-end user actions with backend
anomalies or security events, enabling better incident response strategies.
4.2 API Hooks for Backend Monitoring Systems
Although NSC avoids relying on
external APIs for tracking purposes, it can use API hooks to communicate with
backend monitoring systems. For instance, when task mining detects a sensitive
dataset interaction on the front end, this information can be relayed to
backend observability tools, which can then cross-reference server logs to
identify any backend security risks. This ensures a continuous loop of
observability across the entire data lifecycle, from user access to server
storage.
4.3 Data Lakes and Centralized Logging
NSC's captured data—such as file
interactions, task mining logs, and redundancy audits—can be stored in data
lakes or centralized logging systems. These logs are then accessible to
traditional backend observability tools for deeper analytics, machine learning
models, or predictive maintenance algorithms. By combining front-end and
back-end data, organizations can detect emerging data patterns that would
otherwise remain hidden with a single-layer observability solution.
4.4 Incident Management System (IMS) Integration
NSC integrates with IMS
platforms, automatically generating tickets for any policy violations or data
breaches flagged by the task mining or remote capture client. IMS systems track
these incidents from identification through to resolution, improving operational
efficiency by automating the workflow of incident management and policy
enforcement.
4.5 Cloud-Based Observability Integration
As organizations shift towards
hybrid and cloud-native infrastructures, NSC can extend its task mining and
remote capture functionality to cloud environments. NSC can integrate with
cloud-based observability platforms to monitor and flag sensitive data interactions
within cloud apps, ensuring a full visibility loop that spans on-premise and
cloud ecosystems.
4.6 Orchestration with RPA Tools
NSC's dynamically generated RPA
scripts can work alongside traditional RPA orchestration tools. Backend systems
that trigger specific tasks (e.g., data retention workflows) can leverage NSC's
front-end automation to carry out related tasks at the user level, such as
real-time data deletions or approvals for file retention. This level of
integration ensures that data observability and compliance processes remain
tightly synchronized across the organization.
5. Advantages of NSC Over Traditional Backend Data Observability
Solutions
Traditional backend
observability solutions, while useful for monitoring server-side activities,
often fail to address the full data lifecycle, particularly when it comes to
front-end user interactions. The Node Sanitation Copilot (NSC)
introduces significant advantages by shifting the focus to front-end data
observability, complementing and expanding the capabilities of existing backend
solutions.
5.1 Full Data Lifecycle Coverage
5.1.1 Traditional Backend Focus
Backend observability tools such
as SIEM and log management systems primarily focus on monitoring server-side
events, application logs, network traffic, and system performance. These tools
are effective at tracking data once it reaches a server but lack visibility
into how data is interacted with on individual user machines. This creates a
blind spot in terms of how data is accessed, transferred, or copied by
employees.
5.1.2 NSC’s Comprehensive Coverage
NSC fills this gap by extending
data observability to the front-end, covering every step in the data lifecycle.
From the moment a user accesses sensitive data, NSC can monitor and log
interactions, including file viewing, sharing, and even copying data between
applications (e.g., copying data from an Excel file and pasting it into a
non-approved messaging service). This full-cycle visibility allows
organizations to detect potential data breaches or policy violations earlier,
before they reach the backend infrastructure.
5.2 Real-Time, User-Level Data Monitoring
5.2.1 Backend Delays in Data Breach Detection
Traditional backend systems
often detect breaches after the fact, relying on logs, anomalies, or changes in
server-side behavior to identify issues. This lag in detection can allow a
malicious actor or an accidental data leak to go unnoticed until significant
damage has been done.
5.2.2 Real-Time Triggers with NSC
NSC’s task mining tools and
remote capture client allow for real-time monitoring of user actions. By
setting up predefined triggers for sensitive datasets, NSC flags any
interaction with such data in real-time, including attempts to share or
duplicate it. This enables the system to raise alerts or block actions as soon
as suspicious activity occurs, providing a proactive layer of defense that
backend solutions lack.
5.3 Granular Data Control and Classification
5.3.1 Limited Control in Backend Systems
Backend observability systems
rely on pre-defined rules and logs generated from servers or databases, often
providing only coarse insights into how data flows across an organization.
These tools are typically unable to classify data with a high level of granularity
based on user actions, meaning that critical data leaks might still slip
through if they do not trigger the correct backend event.
5.3.2 Dynamic Classification in NSC
NSC excels by offering a dynamic
classification model that classifies data at the user level, based on access
and interaction. For example, NSC can distinguish between merely viewing a file
versus sharing it externally. Data is tagged with a sensitivity index as soon
as a user accesses it, and depending on how it is used (e.g., emailing it
externally), the system can take appropriate action—whether that’s logging the
action for review, blocking the transfer, or even immediately deleting the file
via an RPA script. This granularity is impossible to achieve solely with
backend tools, which don’t have direct access to user-level interactions.
5.4 Proactive Data Redundancy Management
5.4.1 Lack of Front-End Redundancy Management in Backend Solutions
Traditional backend tools focus
on storage optimization and server-side data duplication, often ignoring
redundant files stored on individual machines. While backend tools may optimize
server storage, they can leave redundant files on user devices untouched,
increasing the risk of data breaches and compliance violations.
5.4.2 NSC’s Automated Redundancy Management
NSC introduces a proactive
approach to handling data redundancy at the user level. The system periodically
scans user machines, identifies redundant files, and enforces deletion based on
predefined organizational rules. Through a review process, users can request to
keep certain data, ensuring that critical files are not lost while reducing the
overall data footprint. Additionally, NSC handles sensitive data with care,
ensuring that even redundant data follows DLP policy guidelines by allowing
users to request file retrieval only through proper channels. This adds a new
layer of operational efficiency and data hygiene that backend solutions do not
address.
5.5 Enhanced Compliance with Data Loss Prevention Policies
5.5.1 Backend Limitations in DLP Enforcement
DLP (Data Loss Prevention)
systems in traditional backend observability tools typically operate on
predefined rules that monitor traffic exiting the network or files uploaded to
external systems. However, once data is downloaded or transferred to a user’s
local machine, backend systems often lose the ability to enforce DLP policies
effectively. There is no way to prevent a user from copying sensitive data to a
USB stick or sharing it via a messaging app.
5.5.2 NSC’s Front-End Enforcement of DLP
NSC integrates directly with the
organization’s DLP policies to monitor data at the user’s machine level.
Whether a user views, copies, or shares sensitive information, NSC tracks the
interaction and triggers appropriate actions. For example, if a user attempts
to send a sensitive document to an external email address, NSC can either block
the transfer outright or log the action for review, depending on the
organization's DLP settings. This front-end enforcement significantly reduces
the risk of non-compliant data sharing and enhances the organization’s overall
data security posture.
5.6 Reduction of Human Error through Automation
5.6.1 Backend Tools Rely on Manual Configurations
Traditional backend
observability systems depend heavily on administrators manually configuring
rules and thresholds for identifying anomalies or data policy violations. This
leaves room for human error, as misconfigured rules or incomplete policies can result
in missed violations or false positives.
5.6.2 NSC’s Automation with RPA Scripts and AI-Generated Policies
NSC automates key data
observability tasks through dynamically generated RPA scripts and AI-driven
policies. The task mining tool allows the system to dynamically adjust its
monitoring based on real-time data interactions, while AI models can help
refine organizational data policies based on observed behavior. For instance,
if NSC detects that certain types of data are frequently misused, it can adjust
the sensitivity thresholds or generate new rules to prevent future violations.
This automation reduces the risk of human error and ensures that the system
remains adaptive and responsive to evolving threats.
6. Additional Applications of NSC
In addition to the features
already discussed, NSC opens up new possibilities for applications that
traditional backend solutions cannot easily address. These applications enhance
NSC’s appeal as a front-end observability tool that complements and strengthens
existing backend architectures.
6.1 Insider Threat Prevention
One major application of NSC is
its ability to prevent insider threats. By monitoring data access and transfers
at the user level, NSC can identify potential risks posed by employees or
contractors who have access to sensitive data. If unusual patterns of data
access or sharing are detected—such as downloading large quantities of
sensitive files before termination—NSC can flag the behavior for review or take
proactive measures like revoking access to certain systems.
6.2 Sensitive Data Audit Trails for Compliance
NSC’s ability to track data
interactions at the user level also makes it an excellent tool for creating
audit trails that support compliance with regulations like GDPR, HIPAA, and
others. By logging every touchpoint, from access to deletion, NSC provides a
full audit trail that can be reviewed during compliance audits. This is
especially important for industries with stringent data privacy requirements,
where proving how sensitive data was handled is crucial.
6.3 Shadow IT Detection
Shadow IT—where employees use
unauthorized applications or systems for work-related tasks—poses a significant
security risk to organizations. NSC can detect when data is transferred to
applications that have not been approved by the IT department, such as sharing
company files through personal email or messaging apps. This insight allows
administrators to shut down risky practices before they lead to data breaches.
6.4 Cross-Platform and Hybrid Cloud Visibility
As organizations increasingly
rely on hybrid cloud environments, maintaining consistent data observability
across on-premise, cloud, and cross-platform setups becomes challenging. NSC is
adaptable to cloud-based ecosystems, providing visibility into data
interactions across both traditional and cloud-native apps. This is
particularly useful in multi-cloud architectures where traditional backend
systems often struggle to offer comprehensive observability across platforms.
7. Conclusion
The NSC system bridges the gap
between front-end and backend data observability, offering real-time insights,
proactive data management, and seamless integration into existing security
infrastructure. By providing deep task mining and remote capture capabilities
on the front end and combining this with robust backend integrations, NSC
empowers organizations to monitor their data lifecycle holistically, ensuring
compliance, operational efficiency, and data security.
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